We, PremaTel Ltd. (“PremaTel,”“we,”“us,”or“our”), believe your privacy is
To fulfill our commitment to respecting and protecting your privacy, we will
adhere to the following principles:
1.We will inform you of the personal information that will be collected, and,
where appropriate seek your consent to collect, process, use, or disclose your
2.We will identify the purposes for which we will collect and further process
your personal information.
3.We will only collect information that is necessary to carry out the identified
purposes of use.
4.We will use or disclose your personal information only for the purposes for
which it has been collected, except with your consent, or as required or
permitted by applicable law, and we will retain your information only as long as
necessary to fulfill those purposes.
5.We will endeavor to ensure that your personal information is accurate,
complete, and up-to-date.
6.We will implement appropriate technical and organizational measures to protect
your personal information.
7.We will make our policies and practices for the handling of your personal
information as transparent as is reasonably possible.
8.You will have access to your personal information and will be able to correct
your personal information as appropriate in accordance with your rights under
9.We will be accountable to you. We are interested in hearing your opinion
personal information, and the rights and choices you have with respect to your
provide us when you use the PremaTel communication app (“PremaTel App”),
optional services made available within the PremaTel App, and other apps that
integrate with or work in conjunction with the PremaTel App (collectively
“Apps”); personal information we collect when you visit websites maintained by
us relating to our Apps (“Websites.” Apps and Websites are collectively referred
to as “Services”); and personal information about you provided by other users of
Users may request additional services from PremaTel or PremaTel affiliates
(“Additional Services“). Because the needs and choices of each user may vary, we
certain Additional Services. The separate privacy policies and addendums explain
the types of information we collect, their purposes of use, and other policies
that may apply to the relevant Additional Services. When you choose to use an
access that Additional Service.
3.Types of Personal Information We Collect
a.What Personal Information Does PremaTel
When you create an account and use Services, PremaTel collects, uses, and
transfers the following types of information:
i.Information Concerning Your Account
When you create a PremaTel account in order to access the Services (an
“Account”), PremaTel will ask you to provide your phone number. This information
is necessary because we may send a text message via SMS to the phone number you
provide, as part of our ongoing efforts to detect and deter unauthorized or
fraudulent use of or abuse of Services. We may also use your registered phone
number to provide you important information about Services.
If you choose to enable the “Allow Others to Add” feature, your phone number is
used to let other users who have your phone number in their address books add
you as a PremaTel Friend, and to allow other PremaTel users who have your phone
number to find you. Please note that you can at any time choose to enable or
disable this “Allow Others to Add” feature in the App, in “Settings” >
ii.Device Information and Access Logs When You
Use Our Service
When you use Services, we may obtain and maintain certain electronic
identification or log data that is automatically provided by your device such
as: device type, OS type, IP address, browser information including type and
language settings, device identifier, cookie data, advertising identifier or
mobile application identifier.
This information is necessary as part of our ongoing efforts to detect and deter
unauthorized or fraudulent use of, or abuse of, Services, as well as to provide
you with customized options, and optimize the Service for your device. Also,
please note that a third party advertising identifier may be associated with
your Account through our internal identifier.
b.What About Information
I Create About Myself and Share With Others?
i.User-Generated Content [OPTIONAL]
In addition to the information described above, you may choose to set your
profile information (e.g., PremaTel ID, “display name,” profile picture, the
phrase you choose to show under your status message, date of birth, etc.) and
show who you are to other PremaTel users or corporate account administrators
within Services. Furthermore, you may choose to create “user-generated content”
such as text and audio messages, photos, videos, geolocation data, or the
contact information of your PremaTel friends, and share this user-generated
content with other users. For some of the profile information, such as date of
birth, you may choose whether or not to make it public. You may also choose how
much or little of your user-generated content to share, and with whom you share
it, when you create messages by selecting the recipients of your user-generated
content and/or through the privacy settings in the PremaTel App.
Please note that the profile information and user-generated content you share
with others can be copied, stored, or disseminated by the recipients and
potentially accessed by unintended third party recipients due to the nature of
digital data. We encourage you to be very attentive and cautious when you
generate and share your personal information or content with others.
Furthermore, corporate account administrators that you have added as friends
view your information and may store your data in servers located in their
respective countries or regions. Please note that some of the countries or
regions where your data is transferred to do not have the data protection laws
at the level that is required in your country or region. If you do not wish your
data to be transferred, you may at any time block such corporate accounts.
Choices, Your Rights
There is a possibility that PremaTel may obtain personal information relating to
individuals who are currently not users of Services. Please note that,
regardless of whether or not you are a user of Services, you have the choices
and rights set out in this section if we hold your personal information.
a.How Do I Control My
Subject to applicable law (including any exemptions or derogations under such
law), you may have a right to access your personal information, to have errors
in your personal information rectified, to object to the processing of your
personal information on legitimate grounds, data portability, etc. You can
exercise some of these rights directly within the PremaTel App at any time. For
•under your “Profile” in “Settings” in the App, you can confirm and/or revise
your phone number, and you can confirm and revise your display name and profile
a.A Special Note about Children in the United
States of America or in Europe
The Service is intended for a general audience and is not directed at or
intended to be used by minors under the age of 13 (under the age of 16
in Europe) (“Children”).
We understand the special necessity to protect Children's online privacy, and we
do not knowingly collect any personal information from Children.
If, however, you believe we have collected any personal information from
Children, then please let us know via the Contact Form. If you would like to
send us a written request, please refer to Section 6.b for our mailing address.
If we learn that we have inadvertently collected personal information from
Children, we will deactivate the relevant Account(s) and will take reasonable
measures to promptly delete such personal information from our records.
to improve our privacy practices, to reflect changes to our Service, and to
comply with relevant laws.
our Services, or by other reasonable means. We encourage you to review changes
carefully. If you agree to the changes, then please continue to use our Service.
If, however, you do not agree to any of the changes and you no longer wish to
use our Services, you may choose to close your Account. Continuing to use our
Services after a notice of changes has been communicated to you or published on
our Services constitutes your acceptance of the changes and consent to the